Player and technical support
Use support for game-code problems, join-flow issues, app questions, account problems or something in Wurder that is not working as expected.
Email supportSupport
Help with Wurder, without the runaround.
Choose the route that matches what you need: gameplay and technical help, Discovery access, or account and privacy support.
Support email
hello@wurder.appChoose the right route
Three types of help. One clear next step.
Wurder Discovery access
Discovery is currently controlled access for universities, workplaces and event teams. Access requests are handled through the Discovery page rather than as a support ticket.
Request Discovery accessAccount, privacy and legal
Use the account deletion route for deletion requests, or review the current Privacy Policy and Terms of Use for data and legal information.
Delete accountWhen emailing support
Give us enough context to identify the issue.
- Game code, if you have one
- Wurder ID or account email
- Device type and browser
- The route, link or action that failed
- Approximate time the issue happened
- Screenshots, if they help explain it
Useful links